The mission of an Air Mobility Command (AMC) Passenger Terminal is to provide an interface between ground and air transportation. The terminals are also the arrival and departure points for each base and create a first and last impression of that location to military and civilian passengers. They must provide a safe, efficient, comfortable and familiar transfer of passengers and their baggage to and from aircraft and various modes of ground transportation.
To accomplish this, basic service functions are required, as well as optional services that will aid the traveler. Terminal space requirements will vary by terminal category based on passenger load and base mission. The goal of this guide is to assist in planning, programming, designing, and executing projects for Passenger Terminals with higher overall quality, lower life cycle costs, and increased sustainability.