SI Explorer Tools Menu - Software Change Request: Create/Edit Form

 

This command can be executed from the SI Explorer's Software Change Request menu.

This feature opens the Software Change Request Form window.  From here you can either create an Enhancement or Problem Report for your computer or another computer (co-worker or personal).

Click the commands on the image below to see how to use each function on the Software Change Requests menu.  Content descriptions are detailed below the image.

From

The first time you use this function to create a new form, the information at the top will be saved and automatically entered as you create subsequent forms, eliminating the necessity to reenter the information each time.   By default, the system will fill-in the Operating System (OS), Installation, SI Version and Working DirectoriesA designated location on your systems hard drive or network drive where the Jobs, Masters, and Templates are stored fields; however, the information can be edited manually.

Request Type

Choose either Enhancement, Problem On This Computer, or Problem On Another Computer.

Enhancement

When submitting an Enhancement, you must enter a Title that will identify the request by file name, a Description, and Recommendation.

The Title and Description fields are mandatory.

Problem

When submitting a problem you will choose either Problem On This Computer or Problem On Another Computer.  Both options require a Title and Description.  Although the List steps taken to reproduce this problem isn't required, it is extremely helpful to the development team to troubleshoot and reproduce the issue.

When selecting Problem On Another Computer, make sure to update the information specific to that system such as the Operating System (OS), SI Version and the Working Directory.  To locate the SI Version Number go to the Help > About SpecsIntact.  To locate the Working Directory go to Setup > Working Directories to record the default Working Directory.

Check the option Include the SpecsIntact error log file when e-mailing SI If you want to include the Error Log

Save

Generates the form and places it in the user's roaming profile (e.g. C:\Users\UserID\AppData\Roaming\SpecsIntact\Template\ Comment Archive folder).

New

Resets the information below Request Type, so you can easily create a new enhancement or problem report.

Print

Sends the form to your default printer.  If you want to print more than one form, see Tools > Software Change Requests > Print Forms.

Browse

Opens the Comments Archive folder in Windows File ExplorerThe Windows Explorer is Microsoft Windows file manager application that is included in the operating system. It provides a graphical interface and allows users to manage files, folders, and network connections, as well as search for files and related components or File ExplorerThe File Explorer, previously known as Windows Explorer Is Microsoft Windows 10 file manager application that is included in the operating system. It provides a graphical interface and allows users to manage files, folders, network connections and folder options, as well as search for files and related components, so you can choose the form you want to view.

E-mail

This function works with your systems default desktop e-mail client such as Microsoft Outlook, Mozilla Thunderbird, etc. to send the form via e-mail to the SpecsIntact Technical Support Team.

The e-mail functionality will not support web-based e-mail such as Gmail, Hotmail or Yahoo.

Standard Windows Commands

The Cancel button will close the window without recording any selections or changes entered.

The Help button will open the Help Topic for this window.

How To Use This Feature

To Submit a Change Request - Enhancement:

1. From the SpecsIntact Explorer, select the Tools menu

2. Select Software Change Request, choose Create/Edit Form

3. From the SpecsIntact Software Change Request window, below From complete or modify all the text fields

4. Below Request Type, select Enhancement and then complete the Title, Description and Recommendation fields

5. Select Save

6. When the Change Request Saved confirmation appears, select OK

7. Select E-mail SI to submit the request to the SpecsIntact Team

8. When the email opens, select Send

To Submit a Change Request - Problem Report:

1. From the SpecsIntact Explorer, select the Tools menu

2. Select Software Change Request, choose Create/Edit Form

3. From the SpecsIntact Software Change Request window, below From complete or modify all the text fields

4. Below Request Type, select Problem on this computer or Problem on another computer and then complete the Title, Description and List steps taken to reproduce the problem fields

5. Check option to Include SpecsIntact Error Log file when e-mailing SI

6. Select Save

7. When the Change Request Saved confirmation appears, select OK

8. Select E-mail SI to submit the request to the SpecsIntact Team

9. When the email opens, select Send

Technical Support Information

Users are encouraged to visit the SpecsIntact Website's Support & Help Center for access to all of our User Tools, including eLearning (video tutorials), printable Guides, a Knowledge Base containing Frequently Asked Questions (FAQs), Technical Notes and Release Notes, and Web-Based Help.

CONTACT US:
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		SpecsIntact@usace.army.mil
		SpecsIntact.wbdg.org