SpecsIntact Technical Support is committed to providing responsive, knowledgeable assistance for users navigating installation, configuration, and operational aspects of the software. Whether you're troubleshooting a setup issue, exploring advanced editing tools, or seeking guidance on automated features, the support team is available to ensure that your SpecsIntact experience is efficient and aligned with project requirements.
- Technical assistance is available Monday through Friday from 8:00 AM to 4:30 PM Eastern Time (ET)
- Voice mail messages may be left before and after hours
- User questions may also be submitted by email 24 hours a day to SpecsIntact@usace.army.mil
- Messages received after 4:30 PM ET will be answered the following business day in the order they were received
- Visit the SpecsIntact Website:
-
- To find everything you need to know about SpecsIntact, including News and Events
- To download the most recent version of SpecsIntact
- The Support & Help Center centralizes user tools to include eLearning modules (video tutorials), the Installation Guide, QuickStart Guides (Numeric and Alphanumeric), and the Web-Based Help.
- The SpecsIntact Help system is a robust and varied resource designed to support users through every stage of working with the software, from initial installation to complex editing and project management. It's available both integrated directly within the SpecsIntact software and published online as a Web-Based Help system on the official SpecsIntact Website. This dual availability is key, as the online version provides the most current information, including details on software enhancements and issues between major software releases, ensuring you're always up-to-date. The Help system also includes the primary source for researching Frequently Asked Questions (FAQs), Technical Notes, software enhancements, and issues.
Users are encouraged to visit the SpecsIntact Website's Support & Help Center for access to all of our User Tools, including Web-Based Help (containing Troubleshooting, Frequently Asked Questions (FAQs), Technical Notes, and Known Problems), eLearning Modules (video tutorials), and printable Guides.