SI Explorer Help Menu - Send Log File To Help Desk

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  1. Technical Support Information

This command can be executed from the SI Explorer's Help menu.

Use this option to send to the SpecsIntact support team a log file showing any errors encountered by the SpecsIntact Explorer.  This file can help the SpecsIntact team investigate and resolve any problems you encounter while running SpecsIntact.  Selecting this option will open an e-mail message addressed to the SpecsIntact support team with the SI Explorer’s error log file already attached.  This feature works with most desktop e-mail clients, but does not work with Webmail (browser-based e-mail) such as Gmail, Hotmail, AOL, etc.

Users are encouraged to visit the SpecsIntact Website's Support & Help Center for access to all of our User Tools, including eLearning (video tutorials), printable Guides, a Knowledge Base containing Frequently Asked Questions (FAQs), Technical Notes and Release Notes, and Web-Based Help.

CONTACT US:
256.895.5505
SpecsIntact@usace.army.mil
SpecsIntact.wbdg.org